Trust & Safety

Your safety is our priority

Our Verification Process

Identity Verification

All workers must submit valid South African or Malawian identification documents which are manually verified by our admin team.

Criminal Record Checks

Workers undergo criminal record verification to ensure the safety of employers and families.

Document Authentication

Passports and supporting documents are verified for authenticity and validity.

Admin Approval

Every worker profile is manually reviewed and approved by our admin team before going live.

Safety Guidelines for Employers

  • Conduct Interviews: Always interview workers before hiring
  • Check References: Request and verify references from previous employers
  • Start with a Trial: Consider a trial period before permanent employment
  • Verify Documents: Request to see original documents in person
  • Trust Your Instincts: If something feels wrong, don't proceed
  • Secure Valuables: Keep valuables secure, especially during initial employment
  • Create Contracts: Use written employment contracts
  • Report Issues: Report any concerns to our admin team immediately

Safety Guidelines for Workers

  • Meet in Safe Places: Initial meetings should be in public or well-lit areas
  • Inform Someone: Let a friend or family member know your whereabouts
  • Verify Employers: Ask questions and trust your judgment
  • Clear Agreements: Ensure employment terms are clear and documented
  • Report Issues: Contact us immediately if you feel unsafe
  • Keep Documents Safe: Keep your original documents secure

Report Concerns

If you encounter any safety concerns, suspicious activity, or violations of our terms:

Emergency: Contact local authorities immediately

Platform Issues: Contact us at:

  • dingimphaka@fmdworkers.com
  • +27 78 850 8985