Privacy Policy

Last updated: December 31, 2025

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal identification information (name, email, phone number)
  • ID documents and passport information (for workers)
  • Payment information
  • Profile information and skills
  • Messages sent through our platform

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process registrations and payments
  • Verify worker credentials
  • Facilitate connections between workers and employers
  • Send administrative information and updates
  • Prevent fraud and enhance security

3. Information Sharing

We do not sell your personal information. We may share your information:

  • With employers (worker profiles)
  • With workers (employer contact information)
  • With service providers who assist our operations
  • When required by law

4. Data Security

We implement appropriate security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure server infrastructure
  • Regular security audits
  • Access controls and authentication

5. Your Rights (POPIA Compliance)

Under South Africa's Protection of Personal Information Act (POPIA), you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to processing of your information
  • Withdraw consent

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes.

7. Cookies

We use cookies to enhance your experience and maintain secure sessions. You can control cookies through your browser settings.

8. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of significant changes via email or through our platform.

9. Contact Us

For questions about this privacy policy or to exercise your rights, contact us at:

Email: dingimphaka@fmdworkers.com
Phone: +27 78 850 8985