Terms & Conditions

Last updated: December 31, 2025

1. Platform Role Disclaimer

FMD WORKERS is strictly a connection platform. We facilitate introductions between independent workers and potential employers.

  • Workers and employers deal directly with each other regarding employment terms.
  • FMD WORKERS is not a party to any employment contract.
  • We are not responsible for workplace disputes, wage negotiations, or performance issues.

2. Document Usage Policy

We are committed to the security of your personal information.

  • Documents (IDs, Passports, Criminal Checks) are collected for verification purposes only.
  • All sensitive documents are securely stored outside of public access.
  • Documents are never shared publicly or visible to other users.
  • Access is strictly limited to authorized administrators for verification.

3. Safety & Liability Disclaimer

While we strive for safety, you are responsible for your own due diligence.

  • Criminal background checks provided are based on available data and are "best-effort" verifications.
  • Employers must conduct their own personal interviews and reference checks.
  • FMD WORKERS is not liable for any actions, misconduct, or damages caused by any user off the platform.

4. Reviews & Booking Rules

Our review system ensures transparency.

  • Only employers with verified bookings can leave reviews.
  • Fake, abusive, or malicious reviews will be removed at our discretion.
  • Reviews reflect the personal opinions of employers, not FMD WORKERS.
  • We do not guarantee the future behavior of any worker based on past reviews.

5. Payments & Refund Policy

All payments made to FMD WORKERS are for platform access and services.

  • Subscription Fees: Non-refundable once the subscription period is activated.
  • Employer Registration Fees: Non-refundable administrative fees.
  • Any disputes regarding payments should be reported to support immediately.

6. Data Protection & Compliance

We respect your privacy rights and comply with POPIA principles.

  • User data is protected using industry-standard encryption.
  • You have the right to request the deletion of your account and data.
  • Some transaction data may be retained as required by financial and tax laws.

7. Contact

For legal inquiries, contact us at dingimphaka@fmdworkers.com.